Category Archives: 2020 Companies

112. Investment News for Winning at Cloud Ecommerce in 2021

2020 Companies, AmazonBusiness, Concierge Customer Service, Core Renewal, Distribution Industry Sales, Distribution Strategy, Index, WayPoint Analytics

Who Will Control Millennial Buyers’ Clickstream In 2021?

Millennials are now: 19-36; glued to their smartphones; overwhelmingly Amazon Prime Members; and rating their Amazon App as most valuable and frequently used.

They want their Amazon B2C shopping experience on the job. 73% of all present, B2B buying decisions involve a millennial. 33% of final purchasing decisions are made by a millennial (and climbing!).

Whoever controls Millennials’ digital shopping journeys in 2021 can capture and monetize their clickstream data. Will all verticals that sell anything to Millennials be paying advertising fees to AMZ? Recent news suggests: not without a battle for eyes.    Continue reading 112. Investment News for Winning at Cloud Ecommerce in 2021 →

108. Amazon Business Has a Secret Plan

2020 Companies, AmazonBusiness, Big Data, Cost-to-Serve Math, Distribution Industry Sales, Distribution Strategy, Index, Line Item Profit Analytics, LIPA, Profit Analytics, WayPoint Analytics

Distracting Stats v Strategic Profit Intent

Amazon is secretive, even deceptive. For instance, it trumpets amazing stats in press releases that can distract us from seeing their strategic goals. Maybe this is part of the plan. Why spark early competitive responses?

Consider AMZ-Biz. The last official numbers we saw for sales, resellers, and buyers were at year-end 2016. Wouldn’t you brag on growing 20% per month?

So what final profit streams is AMZ-Biz envisioning? How about fees from: Continue reading 108. Amazon Business Has a Secret Plan →

93. Amazon (AMZ) Backcasting Strategies

2020 Companies, AmazonBusiness, Big Data, Distribution Industry Sales, Distribution Strategy, Index, Line Item Profit Analytics, LIPA, Service Value Innovation Guidelines, WayPoint Analytics

Does your company plan to sell – physical or digital – goods to AMZ Prime members in 2020 and beyond? Then, backcast about the ideal customer shopping journey that AMZ will be dictating. And, start changing now.

WHAT’S BACKCASTING?

It’s visionary planning:

  1. Start with an ideal vision of what customers might want in 2020+.
  2. With that end in mind move backwards from the vision to the present.
  3. Then ask: “What do we do today – step by step – to move towards the vision”.
  4. “Back” contrasts with “fore”- casting which takes our past and extends it into the future. Backcasting will move you towards the future you will need.
  5. Talk in the future perfect tense. “By 2020, AMZ will have achieved this next-level shopping experience. And, we will have accomplished…” (What: to stay vital?)
  6. For backcasting slides search the term at Google Images.

Continue reading 93. Amazon (AMZ) Backcasting Strategies →

5. Your 2020 Company Plan

2020 Companies, Index, Supply Chain Partners, ,

2020 is 5+ years away. Do you have a 2020 Company Plan? What are you doing to prepare for a world going exponentially digital?

Our personal shopping and education starts with Google or Amazon. YouTube currently uploads 20 hours of new video clips per minute: and increasing! Our kids (and many globally) learn whatever they want to on their mobile devices. In poor countries, they then use social media to organize protest-riots.

Continue reading 5. Your 2020 Company Plan →