2020 Plans Blasted by C19
The Pandemic has hit most 2020 business plans severely. Action CEOs have:
- Raced to stop the bleeding while complying with C19 guidelines.
- Then, moved to remedial surgery. “Downsize, Upgrade..”
- Maintained a can-do spirit while looking for new, pandemic-created needs to solve (profitably?) amongst both customers and suppliers.
- Made many decisions hoping for best payoffs.
Continue reading 216. Man Plans, God Laughs*. But, Still Bet Smarter
Everybody is Embracing Virtual Interactivity and On-Line Buying
C-19 disruptions are all-consuming for CEOs. All are working long, stressful hours doing whack-a-mole heroics with empathy for the most-hard-hit.
But, the working-from-home crowd including – many of our customers’ buyers; our sales reps; and cautious seniors – are enjoying new-to-them, digital experiences.
Continue reading 193. The C-19 Shift: Virtual-First!
Turning Disaster into Some Opportunity
The unprecedented, C-19, shut-down economy is here. Minimize downside hits, while maximizing upside opportunities! How exactly? Here are some moves that distributors have shared with me:
Continue reading 184. C-19, Distribution, Improvisation Measures
In a virtual meeting, a B2B millennial (call him Joe) took over the screen and masterfully showed me (with pride) how he avoided both a repair contractor’s fee and a distributor’s high price.
Continue reading 183. A Millennial Fleeces Both Contractor & Distributor: Lessons?
Principles for Innovating
Google: “Amazon’s 14 Leadership Principles”. Here’s how a distributor put them to work.
Principle #1 (P#1); “Customer Obsession”
(CEO speaking): We subscribe to a customer/SKU, net-profit analytics service. We were initially shocked by the net-profit winners and losers. But, if we were going to reinvent service-value in a Frugal (P#10) way, we should start obsessing about our most net-profitable customers and customer niches. Continue reading 176. Distributor Puts Amazon’s 14 Principles to Work