Category Archives: Service Value Innovation Guidelines

235. Embrace All-Win, High-Hourly Wages (like Costco)

In the News: “$15 Living Wage” v Amazon and Costco Strategies

The “$15-hour living wage” movement will continue. It will: buy votes; liquidate jobs; and boost McDonald’s prices more than the new, net wages. Although many voters are weak at system-thinking math, Amazon and Costco are not.

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229. Distributors Create a 3PL, Systems Division

Why Do Distributors Economically Exist?

Most “merchant” distributors cannot answer this question effectively. So, they fear the unknown, economic boundaries for:

  1. Suppliers selling more customers direct.
  2. Suppliers selling (partial) lines through Amazon.
  3. Integrated Supply distributors taking over their biggest accounts.
  4. Digital disruptors stealing both spot and big, commodity orders with lower prices.

Continue reading 229. Distributors Create a 3PL, Systems Division

216. Man Plans, God Laughs*. But, Still Bet Smarter

2020 Plans Blasted by C19

The Pandemic has hit most 2020 business plans severely. Action CEOs have:

  1. Raced to stop the bleeding while complying with C19 guidelines.
  2. Then, moved to remedial surgery. “Downsize, Upgrade..[1]
  3. Maintained a can-do spirit while looking for new, pandemic-created needs to solve (profitably?) amongst both customers and suppliers.
  4. Made many decisions hoping for best payoffs.

Continue reading 216. Man Plans, God Laughs*. But, Still Bet Smarter

193. The C-19 Shift: Virtual-First!

Everybody is Embracing Virtual Interactivity and On-Line Buying

C-19 disruptions are all-consuming for CEOs. All are working long, stressful hours doing whack-a-mole heroics with empathy for the most-hard-hit.

But, the working-from-home crowd including – many of our customers’ buyers; our sales reps; and cautious seniors – are enjoying new-to-them, digital experiences.

Continue reading 193. The C-19 Shift: Virtual-First!