Category Archives: Index

65. Amazon Business Series: Amazon v. Walmart, Part 4

The rollout of supercenters at Walmart (WMT) stores across the U.S. was ending in 2000 as Amazon (AMZ) was simultaneously starting to nibble on WMT’s consumer whole goods sales. WMT’s subsequent 17-year response has been a slow, poor, expensive imitation. Walmart supercenters and Amazon’s online inventory have competed for nearly two decades, but is that WMT’s best strategy?

WMT can’t catch up. But, they do show signs of shifting their online capabilities to possibly digitally improve their core customers’ in-store shopping experience.

WMT’s Profit Core

A WMT supercenter stocks roughly 100,000 of the most popular consumer items. The top 7,000 SKUs by sales account for 70% of all sales. These SKUs all pass through WMT’s cross-docking centers. The daily delivery of these items to stores enables 99% fill rates with no excess inventory at everyday low prices. Customers go to WMT to load up on these consumables and buy other things they need. The bottom 80% of U.S. households, by income, can’t afford not to shop at WMT. These items and these customers are WMT’s profit core (times 4,200 stores in the U.S.). Continue reading 65. Amazon Business Series: Amazon v. Walmart, Part 4

64. Amazon Business Series: Auto Parts Retailers v. Amazon, Part 3

Parts 1 and 2 of this blog series looked at Grainger’s profit woes and new ways to assess the Amazon Business challenge to all distributors. Now Amazon competes with auto parts retailers for business. Using part 2 guidelines, what would you advise auto parts retailers to do?

Amazon Competes With Auto Parts Retailers for Business

Do the Auto Parts Retailers Have a Problem? In January, Amazon (AMZ) signed more direct-buy agreements with aftermarket auto parts makers. The stock prices of the Big Four retailers (Genuine Parts, O’Reilly’s, AutoZone, and Advanced Auto) took a hit. But in April, stock analyst reports claimed that the fears were overblown, that Amazon couldn’t put a dent in the Big Four’s moats, and that the stocks were now a bargain.

Continue reading 64. Amazon Business Series: Auto Parts Retailers v. Amazon, Part 3

63. Envisioning Amazon Business Effects by 2019, Part 2

Part 1 of this Amazon business (AMZ) series touched on Grainger’s current profit woes. So, why have legacy channel players underrated AMZ for 20 years? In this second installment in the series, we take a look at the new lenses we need to better assess the threat of Amazon’s future business effects. 

My favorite example of a channel player underestimating Amazon is Barnes and Noble (B&N). B&N unveiled a web site in 1999 that was going to crush what they referred to as “Amazon dot bomb,” according to Barron’s. But by April 27, 2017, the company had announced their fourth CEO in four years, and 645 stores were down 9% for 2016. Meanwhile, on May 8, 2017, Barron’s targeted AMZ shares to hit $1100 (+20%) in a year. Continue reading 63. Envisioning Amazon Business Effects by 2019, Part 2

62. Amazon Business Series: Grainger v. Amazon, Part 1

Watch for the next four essays posted here, entitled Grainger v. Amazon. This will be a four-part series devoted to examining the impact of Amazon on the distribution industry upon the often unshakable Grainger.

On April 18, 2017, W.W. Grainger (WWG) management reported a 22% decrease in year-over-year earnings, along with an acceleration in branch closings. WWG stock peaked at $258 around March 1st and closed on May 5th at $189. WWG is and has always been a well-run company; Its steady innovations have powered great numbers and increased dividends for 45 years straight. But, damage control requires executives to downplay being Amazoned (the impact of Amazon on the distribution industry), while cheering plans to build on their unique strengths.  Continue reading 62. Amazon Business Series: Grainger v. Amazon, Part 1

61. Discussion Exercise: Lessons to Be Learned from Moneyball

The critically acclaimed book turned Hollywood movie, Moneyball, tells the story of the Oakland Athletics baseball team and their industry-changing approach to winning more games per payroll dollar than any other team in history. How did they do this?  By being the first team to use analytical insights in distribution to increase profit instead of traditional player valuations.

The movie has strong messages, and you might be surprised to find they can be applied to your distribution business.  Below are YouTube links to a few of the most important scenes, plus some discussion questions. Watch the clips and add your own questions to spur management team discussion that will help you go beyond tradition and into the brave new world of analytics. Continue reading 61. Discussion Exercise: Lessons to Be Learned from Moneyball

60. Opportunity: Be Rid of Large, Unnecessary Credit Costs in Distribution

How do you measurably increase a customer’s value, keep and win a larger share of their business, and improve the net profitability of the account? A first step should be to purge the bad habits underlying high credit activity customers and rid your company of unnecessary credit costs in distribution.

Continue reading 60. Opportunity: Be Rid of Large, Unnecessary Credit Costs in Distribution