| Strategy Guidelines | Score | Mnemonics/Symbols | 
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 | One Heartbeat | 
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 | Service Retention NAV Customers | 
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 | 5 Strategic Seeds Portfolio | 
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 | Daily Clarity | 
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 | 1 – 2 K. P. O.”s | 
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 | Lead From Profit Core | 
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 | Rank, Thank & Transform | 
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 | Station W I I M | 
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 | Kinetic Chain Alignment | 
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 | Memes (+) Ranked Elements | 
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 | 10 Gallon Funnel | 
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GUIDELINES SCORECARD
| Management Guidelines | Score | Mnemonics/Symbols | 
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| a. Solve Contexts Too | 
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| b. Be Flexible | 
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| c. Check Facts (Depth of River) | 
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| d. Find System Solutions | 
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GUIDELINES SCORECARD
| Marketing Guidelines | Score | Mnemonics/Symbols | 
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GUIDELINES SCORECARD
| Personnel Guidelines | Score | Mnemonics/Symbols | 
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 | Pay More – Hire More – Expect More | 
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| a. Learn-n-Green | 
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| b. Service Excellence Retention $’s | 
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| c. “Yes” to Best Accounts | 
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| d. 120 – 150% pay: 200% Value/FIEE | 
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 | Rank, Thank, Convert | 
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 | Monthly Personal Growth Form | 
| a. Learn-n-Earn | 
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| b. Finance (4’s) | 
 | Gainsharing | 
| i. Growth Capital | 
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| ii. Cash Traps & Leaks | 
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| c. Station W I I M Benefits | 
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 | Goodwill Bank Cushions | 
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 | Six Boundaries | 
| a. The Pig Picture | 
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| b. High Expectation | 
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| c. Feedback is the Breakfast of Champions | 
 | 4 – 8 Metrics Ranked | 
| d. Team Spirit | 
 | Published Praising | 
| e. Fun and Love | 
 | Forgive & Learn | 
| f. No Growth Ceilings | 
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| g. Service Excellence Discipline | 
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